Privacy Policy
Effective Date: January 1, 2024 | Last Updated: March 5, 2026
Empty Cup Media LLC ("we," "us," or "our") operates mobile applications, websites, and related services. This Privacy Policy explains how we collect, use, and protect information when you use our products and services.
1. Information We Collect
Information You Provide Directly
- Email address, when you contact us for support or inquiries
- Feedback or suggestions you submit through our apps or website
- Bug reports or crash information you choose to send
Information Collected Automatically
- Device type, operating system version, and app version
- General usage data such as features accessed and session duration
- Crash logs and performance diagnostics
- Purchase and subscription status (processed by Apple; we do not collect payment details)
Information We Do Not Collect
- We do not require user accounts or login credentials
- We do not collect precise geolocation data
- We do not collect data from children under 13 knowingly
- We do not sell or rent personal information to third parties
2. How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our apps and services
- Respond to support requests and communicate with you
- Diagnose technical issues and fix bugs
- Understand how our products are used to inform future development
- Comply with legal obligations
3. Third-Party Services
Our apps may use the following third-party services, each governed by their own privacy policies:
- Apple App Store and StoreKit — for in-app purchases and subscription management
- Apple Analytics — for anonymized, aggregated usage statistics
- Cloudflare — for website hosting and content delivery
We do not integrate third-party advertising SDKs that track users across apps. If our apps include ads in the future, this policy will be updated accordingly.
4. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy. Support correspondence is retained for up to 24 months. Anonymized analytics data may be retained indefinitely.
5. Data Security
We implement reasonable technical and organizational measures to protect the information we handle. However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Request a portable copy of your data
- Withdraw consent at any time (where consent is the basis for processing)
To exercise any of these rights, contact us at hello@emptycupmedia.com.
7. Children's Privacy
Our products are designed to be family-friendly, but they are not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to delete such information.
8. International Users
Our services are operated from the United States. If you access our services from outside the United States, your information may be transferred to and processed in the United States. By using our services, you consent to this transfer and processing.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after changes constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Empty Cup Media LLC
Email: hello@emptycupmedia.com